Privacy Policy – Sengazen πŸ’œ

At Sengazen, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Sengazen is an online store offering spiritual and wellness products.

For any privacy-related questions, contact us at:
πŸ“§ [your email here]

2. What Data We Collect

When you use our website, we may collect:

  • 🧾 Name and billing/shipping address
  • πŸ“§ Email address
  • πŸ“ž Phone number (if provided)
  • πŸ’³ Payment information (processed securely via third-party providers)
  • 🌐 IP address and browser data
  • πŸ›’ Order history and purchase details

3. How We Use Your Data

We use your information to:

  • Process and deliver your orders πŸ“¦
  • Communicate with you Ψ¨Ψ΄Ψ£Ω† your order πŸ“§
  • Improve our website and services 🌐
  • Prevent fraud and ensure security πŸ”’
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under:

  • Contractual necessity (to fulfil your order)
  • Legal obligation (tax/accounting requirements)
  • Legitimate interests (improving services, fraud prevention)
  • Consent (for marketing, if you opt in)

5. Sharing Your Data

We only share your data with trusted third parties, including:

  • 🚚 Shipping providers (via Packlink Pro)
  • πŸ’³ Payment processors (e.g. Stripe, PayPal)
  • πŸ› οΈ Website and hosting providers

We never sell your personal data.

6. Data Retention

We keep your data only as long as necessary:

  • Order data: up to 6 years (legal/tax purposes)
  • Marketing data: until you withdraw consent

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (β€œright to be forgotten”)
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact us at:
πŸ“§ [your email here]

8. Cookies πŸͺ

We use cookies to:

  • Ensure website functionality
  • Improve user experience
  • Analyse traffic

You can manage cookies through your browser settings.

9. Data Security πŸ”’

We take appropriate technical and organisational measures to protect your data.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact πŸ’Œ

If you have any questions about this Privacy Policy, contact:
πŸ“§ Sengazencrystals@gmail.com